Our customer base is varied and regardless of whether its a home owner, private company, public office, church or parish council, the main reason we are selected over our competitors is our reputation for quality and reliability. A reputation which we work very hard to maintain and which is built upon a manufacturing heritage spanning five decades.
Regardless of the type of customer we happen to be dealing with, we know that getting the basics right is the most important thing. Here is one example where we have been selected for our reputation and have then delivered on the customer’s expectations.
Littlebourne Parish Council, located near Canterbury, Kent, wanted to continue to fly the Union Jack and other flags on important civic occasions and needed to replace a very old and difficult to use flagpole. They chose Harrison Flagpoles to supply and install a new pole.
“After carefully looking at the websites of all the flagpole manufacturers and installers on the internet we considered that of all of them the presentation by Harrison Flagpoles was better, being clear, concise and professional. On contacting Harrisons the knowledgeable and friendly advice given by the sales team enabled us to choose the right flag pole and flags to suit our requirements.
We placed our order and a date for the preparation of the flagpole base was agreed and confirmed, with the erection of the pole to take place a couple of weeks later.
On the due date the installation team arrived at the given time to prepare the base for the flagpole, this work was not only carried out efficiently but in a very clean and tidy manner, with absolutely no mess on site and before the team left a date was arranged to return and erect the flagpole. The pole was erected on the arranged day and very clear information given in its use.
We are very pleased that we chose Harrisons to provide our flags and flagpole.” Cllr Mick Giles, Littlebourne Parish Council.
We find feedback like this gives a great boost to our team members, spurring them on to continue delivering quality and professionalism on every job. Our projects vary greatly as a result of our diverse customer base, yet every single project is managed in the same manner, ensuring a quality experience for our customers from point of contact to installation and after sales care.
To find out about the breadth of our projects click here.